Warranty & Shipping Policy

At Gourmet Homes and Furnishers, we ensure to provide furniture that offers the highest standards of quality and built. Our warranty reflects this commitment and ensures lasting confidence in your purchase.

Warranty Coverage

We offer the following coverage on all our furniture items:
Solid Wood Structure: 10 Years
Paint and Polish Finish: 2 Years
Structural Joints: 5 Years
 
Exclusions
The following items and conditions are not covered under our warranty:
Foam – No warranty applies to foam.
 
 

Conditions That Void Warranty

Our warranty becomes void under the following circumstances:
Improper use, neglect, or abuse
Lack of standard maintenance or care
Incorrect installation or use of non-original replacement parts
Commercial or non-residential use
Accidental damage or environmental exposure (e.g., water, heat, humidity)
To initiate a warranty claim, customers must present the original proof of purchase. Each claim will be reviewed by our quality assurance team, and all final decisions regarding warranty eligibility rest with Gourmet Homes and Furnishers. This process will take 3-6 weeks.

Shipping Policy

At Gourmet Homes and Furnishers, we are committed to delivering your furniture safely and efficiently. Please review our shipping guidelines below.

Shipping Locations

We offer delivery services both locally and nationwide:

●Lahore: Free delivery is available within city limits.
●Other Cities in Pakistan: We deliver to all major and minor cities across the country.

A trained member of our team will accompany the delivery to ensure secure handling, careful unloading, and proper setup at your destination.

Shipping Charges

Our delivery charges vary based on your location and preferred shipping method:

●Within Lahore:
Delivery is completely free.
Includes placement and assembly if required.

●Outside Lahore (Nationwide Delivery)
Shipping charges are not included in the product price.

If you use your own transport, there is no service charge from us, but our staff will still accompany the delivery for safety and quality control.

If we arrange transport for you, the cost will depend on the delivery location, vehicle type, and volume of goods.

Please contact our team for an exact quote based on your order and destination.

International Shipping

While we do not directly handle international shipping, we are happy to assist our overseas customers:

●We do not ship furniture internationally ourselves.

●Upon request, we can refer trusted third-party international shipping agents.

●All international orders require special packaging to protect your furniture during long-distance transport.

These packaging materials and services are not included in your order and must be arranged separately with your chosen shipper.

●Our team can help guide you through the export preparation process and recommend experienced handlers.

For any questions or personalized shipping support, please reach out to us at:

📞 +92 347 4611000 📧

gourmetfurnishersofficial@gmail.com

Contact Information

(+92) 323 491 7198

(+92) 347 461 1000

(042) 357 850 74

info@gourmetfurnishers.com

Monday to Sunday ( 10am - 10pm )

70 A/E Hali Rd, Block E1 Block E 1 Gulberg III, Lahore, 54000

2025 @ Gourmet Furnishers. Private Ltd. All Rights Reserved.

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